There's A Red "X" Under The Status Column Of My Autoresponder Integration

If you have a red "X" icon under the status column within the autoresponder management section, then your integration has been done incorrectly.

Please make sure all your API Key and required fields are input correctly. No spaces are allowed. To see specific autoresponder integration, visit our Integration Tutorial Knowledge Base section.

If you are 100% confident that all the required fields have correct information and you're still getting the red "X" icon, please contact us and our tech team will investigate this further for you. When you contact us, please be sure to include your login email address.

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