I Changed My Mind - I No Longer Want a Refund!

We pride ourselves on exceptionally quick response time to requests, especially refunds! While we do make sure to note that refunds are not reversible once they're processed, we understand that things can change between the time of the request and when you decide a refund isn't the way you want to take (despite your acknowledgment of this note). Unfortunately, once we receive your request, we have most likely immediately processed the refund back to your account. You can try to respond to the email thread letting us know that you have changed your mind - however, we cannot promise that the refund has not been credited back already. 

Should the situation arise where a refund has been processed but you have changed your mind, our best suggestion is re-purchasing the access you were refunded for.

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